Guest protection
How we protect the house and you.
A $1.5M lakefront home means we take protection seriously, but not in a way that makes your stay feel guarded. Here's exactly what's in place.
Stay protection
Every booking includes a $89.00 damage waiver covering accidental damage up to $3,000.00. Above that, the card on file covers any deductible.
- The property carries full short term rental insurance on a >$1M home.
- Card on file for incidentals. We notify you before any charge.
- $3,000 deductible above the waiver, charged only for confirmed damages.
- No security deposit hold while you're staying.
The fine print
- Damage waiver: $89 per stay, non refundable, included in the total. Covers accidental damage up to $3,000 without any payment from you.
- Card on file: Required at booking. Not pre authorized for the deductible. Only charged if confirmed damage exceeds the waiver, and only after we send photo evidence and a written notice.
- Deductible: $3,000 maximum charged to card on file for damage above the waiver. Anything beyond is covered by our short term rental policy at no cost to you.
- Property insurance: Dedicated STR policy underwritten for lakefront homes, with full coverage on the structure, contents, and host liability.
- Cameras: Exterior only, on the front door and driveway. No interior cameras. No audio recording.
- Travel insurance: Available as an add on at checkout if you want to protect your trip cost.
One sentence summary: Stay covered for accidents up to $3K with the $89 waiver. Beyond that, the card on file backs the deductible only if damages actually happen. No surprise holds, no security deposit tying up your funds.